CP-7861-3PCC-K9 Cisco VOIP phone w/ MPP software

Cisco CP-7861-3PCC-K9 - Multiplatform IP Phone

The 3PCC suffix means the phone runs multiplatform firmware (MPP), which makes it compatible with third-party SIP call control systems and UCaaS providers. This is especially useful for hosted VoIP service providers and businesses that don’t use Cisco Unified Communications Manager.

🔧 Key Specifications

• Lines Supported: 16 programmable lines (highest in the 7800 Series)
• Display:
  • 3.5-inch (396x162 pixel) grayscale display
  • Backlit for visibility in all lighting conditions
• Audio:
  • Wideband audio (G.722 codec support)
  • Full-duplex speakerphone
  • Headset support (RJ-9 and EHS options)
• Connectivity:
  • 2x 10/100/1000 Gigabit Ethernet ports (switch + PC passthrough)
  • Power over Ethernet (PoE) Class 1 support
  • Optional external power adapter if PoE not available
• User Interface:
  • 16 programmable line/feature keys with dual-color LEDs
  • Fixed feature keys (hold, transfer, conference, voicemail, etc.)
  • Four-way navigation cluster
• Security:
  • Secure boot and image authentication
  • TLS/SRTP for signaling and media encryption
• Firmware:
  • 3PCC multiplatform firmware (open SIP)
  • Compatible with BroadSoft, Asterisk, Metaswitch, Webex Calling, and other SIP-based UCaaS

🧩 Ideal Use Cases

• Receptionists, operators, and call center staff who need many lines/extensions
• Knowledge workers and managers with high call volumes
• Hosted VoIP / UCaaS deployments using BroadSoft, Asterisk, or Metaswitch
• Webex Calling (MPP firmware) deployments