CP-8865-K9 Cisco 8865 Wi-Fi IP video Phone - Charcoal

Cisco CP-8865-K9 - IP Phone 8865 Overview

The Cisco 8865 is one of the most feature-rich models in the 8800 Series, combining voice, video, and mobile integration in a single endpoint. It’s a step up from the 8861, adding built-in HD video for richer collaboration experiences.

🔧 Key Specifications

• Lines Supported: 5 programmable lines
• Display:
  • 5-inch (800x480 pixel) widescreen color display
  • Backlit for visibility in all lighting conditions
• Video:
  • Integrated 720p HD video camera
  • Supports video calling between compatible Cisco endpoints
• Audio:
  • Wideband audio (G.722 codec support)
  • Full-duplex speakerphone
  • Headset support (RJ-9, USB, EHS, and Bluetooth)
• Connectivity:
  • 2x 10/100/1000 Gigabit Ethernet ports (switch + PC passthrough)
  • Power over Ethernet (PoE) Class 2 support
  • Optional external power adapter if PoE not available
  • Integrated Wi-Fi (802.11a/b/g/n/ac) for wireless deployments
• User Interface:
  • 5 programmable line/feature keys
  • Fixed feature keys (hold, transfer, conference, voicemail, etc.)
  • Four-way navigation cluster + soft keys
• Expansion:
  • Supports Cisco 8800 Key Expansion Modules (KEM) for additional line appearances
• Security:
  • Secure boot and image authentication
  • TLS/SRTP for signaling and media encryption
• Integration:
  • Cisco Intelligent Proximity for Mobile Voice (pair mobile devices for call handoff and contact sync)

🧩 Ideal Use Cases

• Executives and managers who need video + voice collaboration
• Knowledge workers with moderate to heavy call volumes
• Receptionists or assistants (with KEM expansion)
• Organizations standardizing on Cisco Unified Communications Manager (CUCM), Webex Calling, or HCS
• Enterprises needing flexible deployment with wired or wireless (Wi-Fi) connectivity