DP-9861-K9 Cisco 9800 VoIP Deskphone

Cisco DP-9861-K9 - Overview

The Cisco Desk Phone 9800 Series is Cisco’s newest generation of enterprise desk phones, built on PhoneOS (a new software platform) to unify the experience across Cisco’s collaboration portfolio. The 9861 sits in the higher tier of the lineup, offering advanced features for knowledge workers, managers, and executives.

🔧 Key Specifications

• Display:
  • Large color touchscreen (higher resolution than 9841/9851)
  • Intuitive PhoneOS interface with simplified navigation
• Lines/Features:
  • Multiple programmable line/feature keys
  • Integration with meetings, calendar, and desk reservation systems
• Audio:
  • Wideband audio (G.722)
  • Full-duplex speakerphone
  • Headset support (USB, RJ-9, Bluetooth depending on model)
• Connectivity:
  • 2x Gigabit Ethernet ports (phone + PC passthrough)
  • PoE support (802.3af/at)
  • USB ports for headsets and accessories
• Software/Integration:
  • Runs PhoneOS for a consistent experience with Cisco RoomOS devices
  • Secure enterprise calling with CUCM, Webex Calling, or SIP providers
  • Emergency notifications and sustainability features built in
• Expansion:
  • Compatible with the Cisco 9800 Key Expansion Module (KEM) for additional line appearances

🧩 Ideal Use Cases

• Knowledge workers and managers who need a modern, touchscreen-based desk phone
• Executives who want seamless integration with Cisco Webex meetings and calendars
• Hybrid workplaces using desk reservation/hoteling features
• Organizations standardizing on Cisco’s latest collaboration ecosystem