The Cisco CP-8861-3PCC-K9 ships with 3PCC Multi platform Phone Firmware. This bundle provides high-fidelity VoIP calling with a variety of call-control options. Cisco's 8861 has a full color display, as well as great speakerphone and handset clarity. Additional hardware buttons for call transfer and conference features make navigation easy. A prominent voicemail LED bar and line indicators make using this phone extremely intuitive. The 8861 provides all the hardware features you need to get the most out of your VoIP service.